Our Services

At JMR Logics, we build long-term customer relationships and develop an intimate understanding of our clients’ operational goals, vendor relationships, and IT support challenges. For over 30 years, businesses across Niagara have relied on us as their trusted IT partner — from network infrastructure management to comprehensive cybersecurity solutions. We combine technical expertise with business-savvy consulting to deliver IT services that drive your success.

Managed IT Services

Proactive System Monitoring & Maintenance
We don’t wait for problems to occur. Our managed services include continuous monitoring of your network infrastructure, automated system backups, security patch management, and routine maintenance to keep your business running smoothly. We focus on prevention, ensuring your servers stay healthy and your data remains secure with reliable off-site backup solutions.

Help Desk & Technical Support
Your staff has direct access to our experienced IT professionals for rapid response to technical issues. We provide comprehensive support for IT infrastructure, database systems, web applications, productivity suites, and line-of-business software. Whether it’s a quick fix or a complex technical challenge, we’re just a phone call away.

Network Infrastructure Services

LAN Management & Network Design
We design, implement, and manage local area networks that meet the demands of modern business operations. Our network solutions are built for reliability, security, and scalability, ensuring your team stays connected and productive.

Server Installation & Management
From initial server installation to ongoing maintenance and optimization, we handle all aspects of your server infrastructure. We specialize in server virtualization, high-availability configurations, and performance tuning to maximize your technology investments.

Internet Security & Network Protection
Protecting your business from cyber threats is our priority. We implement robust internet security solutions, configure firewalls, manage guest Wi-Fi access, ensure PCI compliance for payment systems, and establish comprehensive network security protocols to safeguard your operations.

End-User Support & Training

Desktop & Workstation Setup
We handle complete desktop computer setup and configuration, ensuring each workstation is optimized for its intended use. Our approach includes proper security configuration, software installation, and network integration.

Productivity Suite Support
We provide expert support for Microsoft 365, Office applications, and other productivity tools your team relies on daily. Our training and support services empower your staff to use technology safely, securely, and efficiently.

Line-of-Business Application Support
Whether you’re running specialized industry software or custom applications, we provide knowledgeable support to keep your critical business systems operational. We work directly with your software vendors to ensure seamless deployment and ongoing performance.

IT Consulting & Strategic Planning

Hardware & Software Selection
We’re not a computer store—we’re your trusted advisor. We help you source and implement the right technical solutions from world-class hardware suppliers, cutting through marketing hype to recommend technologies that truly fit your needs and budget.

Vendor Relationship Management
We act as the liaison between you and your technology vendors, translating your business goals into technical requirements and ensuring solutions are implemented correctly. This coordination saves you time and frustration while ensuring better outcomes.

Technology Strategy & Planning
Our clients trust us to take a long-term view of their IT infrastructure. We develop intelligent IT strategies that increase operational efficiency, reduce costs, and position your business for growth. We provide reliable, hype-free advice on emerging technologies and help you get the most out of your technical investments.

Specialized Services for Niagara Businesses

Ticketing Point-of-Sale System
With over 30 years supporting POS software in high-volume environments, we understand the unique demands of tourist attractions. We provide expert support for point-of-sale systems and are proud developers of the Upper Rapids Point of Sale solution, designed specifically for high-volume ticketing operations.

Tourist Attraction & Hospitality IT
Niagara’s tourism industry has unique IT challenges. We specialize in solutions for Niagara attractions, including reliable network connectivity in challenging environments, integrated ticketing and reservation systems, and infrastructure that keeps guests moving and revenue flowing.

Ask about our track record. Contact John Riley today at 905 374 2878.